FAQs

How are your pendants made?

Every Bead Dangle Design pendant is crafted with premium stainless steel components, including wire, chain, accent beads, and jump rings. Stainless steel is an exceptionally durable metal that resists tarnishing and discoloration. I also incorporate rhodium plating for added protection against tarnish. To keep your jewelry looking beautiful, avoid wearing it in the shower—proper care ensures it will last for years to come.

How do I clean my pendants?

Cleaning your pendants is simple—just wipe them gently with a soft jewelry polishing cloth, which you can find online. Since all my jewelry is made with tarnish-resistant stainless steel and rhodium, maintenance is minimal. If you'd like to add extra shine to pewter beads, a jewelry cloth works perfectly.

→ Read my complete jewelry cleaning guide

Where should I store my pendants?

For optimal care of your pendants and all your jewelry, I recommend storing them in soft jewelry bags that protect against air exposure and prevent tarnishing. These bags are available in various sizes online. Shop jewelry storage bags here.

Can I wear my pendant in the shower?

I recommend removing all jewelry except wedding rings before showering. Since Bead Dangle Design jewelry is typically worn over clothing, it's easy to remember: when you change your clothes, remove your jewelry, too.

How long have you been in business?

I launched Bead Dangle Design online in 2013. I travel throughout the country participating in art festivals and craft shows, and I created this website so customers can shop anytime—whether you've met me at a show or discovered my work online.

What are your shipping costs?

Standard Shipping Rates:
• Local (CT, NY, NJ, MA, RI): $4.75
• National (Rest of U.S.): $8.75
• Canada: $13.19

Can you create a custom piece for me?

Absolutely! If you don't see exactly what you're looking for, or if you love a piece that's already sold, please reach out. I'll do my best to create something similar or design a custom pendant just for you. Contact me here.

How long does shipping take?

I typically ship orders the same business day they're received (orders placed in the evening or on Sunday ship the next business day). Your package should arrive within 2-3 business days, and tracking information is now included with every shipment.

Where do you source your beads?

I purchase beads from artisan designers around the world. As a handmade artist, I'm passionate about supporting fellow makers. Many of the beads I use are handcrafted, making each pendant truly unique. While my hand-beaded pieces are one-of-a-kind, I can recreate similar designs if the beads are available.

Do you make all your pendants yourself?

Yes! Bead Dangle Design is a one-woman operation. I personally hand-select every bead and create every pendant myself. You could say I'm a bit particular about my craft—the pendant you choose was made by me, just for you.

What is your return policy?

Your satisfaction is important to me. If your pendant doesn't meet your expectations—whether it's the design or colors—don't hesitate to get in touch with me. Returns are accepted as long as the pendant is returned in its original condition. See my full return policy for details.

Is it safe to use my credit card online?

I completely understand your concern about online security. That's why I offer multiple secure payment options, including PayPal and Shopify's encrypted checkout system. Both provide industry-leading protection for your purchase, and I've never had a customer experience any security issues.

Do you ship internationally?

I currently ship to the United States and Canada. If you're located elsewhere, don't hesitate to get in touch with me—I'm happy to arrange international shipping on a case-by-case basis.